Returns & Exchanges
At Evil Bikes Global, S.L., we want to ensure you are completely satisfied with your high-performance gear. If your equipment isn't a perfect fit, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original boxes, ensuring all tags are attached and the gear is in brand-new, unridden condition.
Ship It Back
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the condition of the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing